Visual Impairment Procedure launched by Essex Police
The new procedure involves using a one-time memorable password agreed between the caller and call handler at 101 or 999.
This new way of working is optional and can be used by anyone who is blind or partially sighted. It can also be used by anyone who cares for or supports them.
Sam Fox, a volunteer for Essex Sight Loss Council who is blind, said:
“I am extremely proud and grateful for the work that Essex Police have done to help keep sight impaired people safe.
“This new procedure was implemented within a relatively short space of time with the support of all senior officers to train all staff.
“In addition, Essex Police continue to work with myself and other sensory impaired people to help improve our lives with better access to police services, should we need them.”
Publication date: 05 July 2022