Making Retail Accessible with Greater Manchester Sight Loss Council

Wednesday 22 June 6:30pm - 8:30pm
Holiday Inn Manchester 25 Aytoun Street Manchester M1 3AE

Reserve your place

Greater Manchester Sight Loss Council invite blind are partially sighted customers to an event titled ‘Making Retail Accessible’, which will explore ways to create a more positive customer experience for blind and partially sighted shoppers.

Kelly Barton, North West engagement manager, said:

“Whether it’s food, clothing or gadgets, everybody shops – and that’s why the Greater Manchester Sight Loss Council is tackling this essential everyday issue, of making retail more accessible for blind and partially sighted people.

“Anyone who comes along to our Event will be able to hear from guest speakers within the retail sector, including John Lewis. We also want to hear about your own shopping experiences. There will be an opportunity to get involved in our interactive technology session. You can try out some apps that can help you identify products, enabling you to shop more independently.”

The event will host representatives from John Lewis and Arndale Shopping centre and accessible tech experts that will demonstrate ways that technology can be used to enable blind and partially sighted customers to shop independently.


Join in

Join our interactive element and have a go at using technology to identify a variety of supermarket products.

Mary Gilbertson, Sight Loss Council member, said:

“This event is a great opportunity for you to meet our guest speakers and explore resources that can help to enhance your retail experience.”

The event on June 22 will raise awareness of the value and needs of blind and partially sighted customers. It will also highlight examples of good practices retailers are making so that shopping is more accessible and enjoyable to blind and partially sighted customers.

Have your say

You will also have the chance to voice your concerns to our panel and participate in a discussion around the ways shopping can be made more accessible for blind and partially sighted people.

Wendy Mannion, Events and Marketing Coordinator for John Lewis, Trafford, said:

“Myself and my colleagues are highly delighted to be representing John Lewis, Trafford, coming along and speaking, whilst listening to the experiences of blind and partially sighted shoppers. We value all feedback and would like to support any ideas going forward.”


Guest speakers

Representatives from John Lewis
Representatives from Arndale Shopping Centre
Thomas Pocklington Trust Technology Manager, Darren Paskell

Tea/coffee and refreshments will be served, and a sandwiches/fries buffet.


Anthony Gough, Sight loss Council member, said:

“It’s great to be part of Sight Loss Council making steps to greater access and inclusivity in retail across Greater Manchester.”


Reserve your place


Book your place

To attend our in-person event:

Register to attend our event in person

When filling in our short registration form, you will be asked if you would like to submit a question in advance. A selection of these questions will be used at the event.

If you have any questions or would like to register over the phone, you can get in touch with Kelly Barton on 07508 958 938 or email

You will also be asked if you would like to join our mailing list.

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