Voi signs SLC E-bike Charter

Blind and partially sighted Sight Loss Council (SLC) members from London SLCs have secured Voi as the third e-bike operator to sign our E-Bike Charter.

By signing the charter, the Swedish e-bike and e-scooter operator has committed to six key principles. This is to support the safety of blind and partially sighted (BPS) pedestrians.

The development of the charter was led by London Sight Loss Councils in response to growing concerns around e-bikes cluttering our pavements and streets.

Focused photograph foregrounding a hand holding a mobile phone. The phone shows Voi's mandatory parking photo screen, with an orange Voi e-bike parked in a designated parking space.

Photo of somebody correctly parking their Voi e-bike using the app

Voi vehicles are available in 17 towns and cities across the UK. They are a key player, responsible for around two-in-every-three official e-scooter rides in England.

The operator’s signature coincides with its launch of a ‘responsible e-bike pilot’ in London.

Working with the London Borough of Ealing, designated parking areas are being marked out to minimise pavement clutter and the risks it poses for BPS people. Data from the pilot will be shared more openly with the boroughs and Transport for London (TfL).

Haren Thillainathan, South West London SLC member, said:

Headshot of London SLC member, Haren Thillainathan. He standing outside under a tree in the sunshine. He is wearing a red and navy t-shirt.

“I’m delighted that Voi has become a signatory to the E-Bike Charter, and is working with London SLCs to ensure e-bike use does not compromise the safety and accessibility of the capital’s walkways for blind and partially sighted people.

“I’m particularly impressed with Voi’s commitment to operating a mandatory parking policy in Ealing, requiring all their bikes to be left only in designated off-pavement bays.”

Nicki Guy, Senior Engagement Manager for South of England, said:

Headshot of Nicki Guy, Senior Engagement Manager for South England. She is standing in a hallway in front of prints on a wall, smiling at the camera.“We’re delighted to welcome Voi as the third operator to sign our E-Bike Charter. Their commitment marks another important step towards safer, more accessible streets for blind and partially sighted people in London.

“Collaboration with e-bike providers is essential in creating an inclusive environment where everyone can navigate public spaces with confidence and independence.”

Voi UK’s Public Policy Manager, Harry Foskin, added:

“Voi is proud to collaborate with boroughs to prove a new, more responsible approach to e-bikes is possible in London.

“We want our service to work for both riders and the rest of the community – including blind and partially sighted pedestrians. That’s why it was important to us to sign London Sight Loss Councils’ E-Bike Charter ahead of launching our first e-bikes here.

“We look forward to growing our partnership with London Sight Loss Councils to ensure Voi e-bikes pose as few obstacles as possible to blind and partially sighted people navigating the city.”

Join us

Passionate about making a difference? Want to influence positive change? Our Sight Loss Councils, led by blind and partially sighted volunteers, are recruiting new members. Join us today! 

We use our lived experience to create positive change for others. Together, we tackle local issues and work with businesses and service providers to improve the accessibility of their services. 

Join us to help ensure visually impaired people in your area can live the lives they want to lead. 

Join us 

Stay in the know 

Do you want to get involved in our national campaigns? Stay up to date with news from Sight Loss Councils and Thomas Pocklington Trust – sign up to our mailing list. 

Join our mailing list 

Publication date: 20 May 2025

Back to all news

Back to top

Share this page